Price :

All prices are quoted in US$ FOB Bangkok (excluding handling, packing, cargo agency and documentation costs.

Minimum Order :

Minimum order per one shipment is 5 boxes.

Freight charge :

Basically, cargo charges are based on the actual charges from airline and forwarder , which we will not consider this charge as our profit.

Documentations and Handing Charge:

Air Waybill Fee, Terminal Charges, Transportations, Custom Clearance, and etc. is US$ 120 per Shipment.

Terms of Payment :

Advance payment by T/T (SWIFT) remittance to Bank Account (Payments of new customers must be paid in advance 100% deposit according to our proforma invoice as requested from consignee)

Packing :

Packing Charge : US$10 per box for plastic bag, polyfoam box and corrugated cardboard box.

Box Dimensions (W x L x H)  62cm x 47cm x 33cm  Gross Weight  16 Kg.

Delivery of Consignment:

Fish are quarantined and delivered within 5 – 7 working days after full payment is received. This is to allow time for conditioning the fish for export and preparation of necessary documents. Delivery is also subject to airlines’ approval of shipping space and customer’s confirmation of shipment. You must specify at the point of purchase what documents are required to avoid delay in the shipment.

Guarantee and Claims :

If your fish die within 24 hours after receiving them at the airport, we will replace them in term of credits for next further shipment. Pictures of dead fish must be sent to us immediately within 24 hours after shipment arrived to destination airport. Our guarantee does not cover the cost of shipping or applicable packing charge. The guarantee and claims are strictly valid within 24 hours after receiving the fish.

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